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How to Improve Customer Experience in Digital Banking

Disruption Banking How to Improve Customer Experience in Digital Banking With many people using digital banking, financial service providers must plan to be relevant in the new banking era. One of the strategies that can be effective is understanding how to improve customer experience. This may be achieved by making processes quicker, safer, and more effective. A smooth digital banking experience will boost customer satisfaction […] Artykuł How …

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For the third consecutive year, Banco de Chile obtained the first place in customer experience in the Big Financial Institutions sector

The measurement considered 137 brands in total, of 31 sectors. The financial institution was recognized again as the most prominent in the category that groups the main banks of the country. More than 131 years ago Banco de Chile took the commitment to be the best bank for its clients and the best place to work for its collaborators. This promise is fulfilled daily through the dedication and effort of the more than 11 thousand workers that make …

7 months ago

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