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Food delivery service Menulog to shut down after two decades

Menulog will stop accepting orders on November 26, ending 20 years as Australia's only local major food delivery service amid tough market conditions.

  • Later this month, Menulog will cease operations in Australia, with its website and app stopping orders on November 26, ending the only home-grown major delivery service after two decades.
  • The company said the closure stemmed from 'challenging circumstances' and Just Eat Takeaway.com's years of mounting financial losses preceded the shutdown, with Menulog's Australian segment reporting �80 million losses this year.
  • IBISWorld data show a sharp revenue decline that preceded the move, with global revenue falling from $447.8 million in 2021 to $244.6 million in 2024, while Menulog also exited New Zealand in May this year amid broader regional pullbacks including Deliveroo's 2022 departure.
  • Menulog will provide a two-week transition period for unused credits and vouchers, while the closure leaves Uber Eats and DoorDash dominating Australia's food delivery market.
  • The Transport Workers' Union urged remaining platforms including Uber Eats, DoorDash, Hungry Panda and Easi to strengthen gig‑economy standards, citing unsafe conditions and gaps in laws despite new Albanese government rules.
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Sydney Morning Herald broke the news in Sydney, Australia on Wednesday, November 12, 2025.
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