EmpiRx Health Launches New Clinical Review Messaging Solution
- On June 5, 2025, EmpiRx Health introduced an innovative messaging service in Montvale, N.J., delivering real-time SMS updates to members about the progress of their medication reviews.
- The solution was created to improve patient health outcomes by making medication review communications simpler and more transparent for members and plan sponsors.
- Members receive timely text messages without needing to download apps, must opt-in to participate, and can opt-out anytime while the service complies with TCPA health-message guidelines.
- Kim Howland, Chief Product Officer, highlighted that the new solution helps members stay informed about the status of their prescription reviews in real-time and exemplifies EmpiRx Health's commitment to delivering highly personalized pharmacy care.
- This solution reduces confusion, fosters trust among members and clinicians, and enhances the overall pharmacy care experience through an innovative, easy-to-use communication method.
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EmpiRx Health launches new Clinical Review Messaging solution
MONTVALE, N.J. – EmpiRx Health announced the launch of a new Clinical Review Messaging solution that provides members with real-time updates on the status of their medications' clinical reviews. This innovative, easy-to-use solution elevates the overall pharmacy care experience by keeping members well informed of the approvals, partial denials, or denials of their medications during the review process.By keeping members continuously updated in r…
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