Easyjet passengers stranded in Milan by border check queues
Border-control queues of up to three hours at Milan Linate forced the airline to depart after holding the flight nearly an hour, leaving customers to rebook.
- On Sunday, April 12, EasyJet left about 105 passengers stranded at Milan Linate Airport after their 11am flight to Manchester departed without them amid severe passport control queues.
- Implementation of the European Union's new Entry/Exit System caused the bottlenecks, as travelers entering or leaving the Schengen zone must provide biometric information like fingerprints and photos.
- Despite holding the flight for 59 minutes, the aircraft departed as the crew reached their permitted working hours, leaving travelers stranded after three-hour queues at Linate passport control.
- EasyJet offered free flight transfers to affected passengers, though some face waits until Tuesday to return home and many are paying £400 for alternative transport to Gatwick.
- The Foreign Office has updated travel guidance for 29 European nations, warning that new biometric requirements may cause travelers to "wait longer than usual" at border crossings.
49 Articles
49 Articles
In Milan-Linate and other Italian airports, the documents are currently being manually checked because the new automated system does not work.
The introduction of the Entry/Exit System has caused long queues and inconveniences, with delayed flights and passengers forced to give up boarding to Manchester. Of the 156 passengers expected, only 34 were able to board.
The full implementation of the new EU entry-out electronic system (Enter/Exit System – EES), which entered into force on Friday, 10 April, caused major disturbances in more European airports, in the Pashto holiday season, corresponding to BBC and The Independent. More than 100 people lost their flight to Manchester on Sunday...
The introduction of the Entry/Exit system has created major blocks in European airports, with huge delays in controls, passengers losing flights and dead bodies on cos and planes flying without passengers. Article The critical situation in European airports, passengers have fallen to the code because of the new Entry/Exit system.
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