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DoorDash customer info accessed in data breach, company says
Hackers accessed DoorDash customers' names, emails, phone numbers, and addresses in a social engineering breach; no sensitive data was compromised, company says.
- DoorDash disclosed that hackers accessed some customers' personal information and released it to an unauthorized third party, but the company did not specify how many users were affected.
- The breach began when attackers used a social engineering scam targeting a DoorDash employee, and DoorDash reported the hack to law enforcement.
- DoorDash said `Importantly, no sensitive information was accessed by the unauthorized third party and we have no indication the data has been misused for fraud or identity theft at this time` and that personal-contact fields like names, phone numbers, emails, and addresses were accessed.
- Customers can contact DoorDash's call center using reference code B155060, but DoorDash has not disclosed how many users were affected, leaving breach scope uncertain.
- Given DoorDash's large order volume, the exposed personal-contact data raises privacy concerns for users, as the company processed 776 million orders in the July-September period.
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