How Delta’s AI Airfare Tool Could Impact What You Pay - The Points Guy
UNITED STATES, AUG 7 – Delta plans to use AI to set fares for 20% of domestic flights by year-end, relying on aggregated data while denying use of personal data amid regulatory scrutiny.
6 Articles
6 Articles
How to buy plane tickets in the AI era
Delta is using artificial intelligence to help set some airfare prices. That has sparked fears that the airline, or any airline in the future, could create a custom price for you, using your data to find how much you would be willing to pay for a ticket.
How Delta’s AI airfare tool could impact what you pay - The Points Guy
Is artificial intelligence really behind the price you pay for a flight? Delta Air Lines ignited a firestorm of controversy last month when it revealed it was using AI to help price some of its flights.The fallout included a stern letter from Congress (which Delta said contained "misinformation") ... not to mention, a public rebuke from the CEO of American Airlines.Meanwhile, those of us who regularly fly were left wondering what airfare priced …
Airlines Are Using AI to Set Personalized, Jacked-Up Prices
After Delta Air Lines faced public backlash for expanding its use of artificial intelligence (AI) to set fares for passengers, the airline sent a letter to federal lawmakers on Friday denying that it uses “personalized pricing” to price-gouge consumers. But many airlines, led by Delta, the nation’s largest, are working with AI consulting companies that boast of their “hyper-personalized”… Source
Are Corporations Spying On You To Raise Your Prices?
Delta Air Lines recently came under fire for announcing that artificial intelligence will be setting 20 percent of its ticket prices for its domestic flights by 2026. While Delta subsequently denied using the tech to engage in “personalized” price gouging, many airlines, big businesses, and data brokers have allegedly been dabbling in “surveillance pricing,” the growing corporate practice that exploits personal data to charge customers the most …
Delta defends AI pricing tool
Following Delta Air Lines announcement of a new AI-driven dynamic pricing initiative, concerns have been raised about potential privacy violations. In response, Delta published a letter claiming that the AI system would not use personal data to set individualised fares. “We have zero tolerance for discriminatory or predatory pricing and fully comply with applicable laws in
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