Locals Slam ‘Concerning’ Post Delays with No Letters Delivered in ‘over a Month’
8 Articles
8 Articles
In January, the complaints hotline was up and running at the distribution company Dao, which took over letter distribution from PostNord at the turn of the year.
Dao took over mail delivery at the turn of the year. After criticism for delays, the company now reports that it has achieved its goal.
The Danish Transport Authority's new quality measurement shows that over 99 percent of Dao's letters reach the recipient. At the same time, the number of complaints about delays is "almost zero", says the director. The exception is North Jutland
After massive criticism of delays earlier this year, the distribution company DAO is now receiving close to zero inquiries about delayed letters, DAO's director, Hans Peter Nissen, tells TV 2, among others. In January, the company received around 15,000 complaints.
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