Published 8 days ago • loading... • Updated 8 days ago

‘Customers will be obsessed’: Mecca leads way as stores take retail experience to next level

Melbourne’s bricks-and-mortar retailers are leaning into creativity and customer experience in the fight against online shopping.

+2 Reposted by 2 other sources

Melbourne’s bricks-and-mortar retailers are leaning into creativity and customer experience in the fight against online shopping.

8 days ago·Sydney, Australia

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Sydney Morning Herald broke the news in Sydney, Australia 8 days ago on Friday, March 27, 2026.

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Mecca reinvests 15% of its $1.2 billion annual turnover into staff training and expands weekly beauty services beyond 1,500 through new in-store education and events space.