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ChatGPT Faceplants While Translating Crunchyroll Anime, and some Viewers Are Demanding Human Localization

CRUNCHYROLL STREAMING PLATFORM, JUL 1 – Crunchyroll admitted to using ChatGPT for German subtitles on a new anime, contradicting earlier denials and causing fan backlash over poor translation quality and visible AI usage.

  • Crunchyroll released the first episode of a new anime series whose subtitles, generated by AI, contained numerous mistakes and included the phrase "ChatGPT said:".
  • This incident followed prior statements by Crunchyroll president Rahul Purini denying AI use in creative roles while acknowledging testing generative AI for subtitle workflows.
  • Fans and users criticized the subtitles for numerous mistakes, prompting Crunchyroll to investigate and confirm a third-party vendor violated agreements by using AI-generated text.
  • Purini said the company focuses on faster subtitling to release episodes near their Japanese debut and emphasized protecting voice actors from AI impacts.
  • The controversy highlights risks in entertainment’s rush to adopt AI, leading to subscriber dissatisfaction and calls for improved human localization quality.
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Anime News Network broke the news in on Tuesday, July 1, 2025.
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