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CRTC launches study to help Canadians find information about cellphone coverage gaps

The CRTC aims to improve cellphone coverage reporting to better identify dead zones affecting 13.4% of major roads and guide funding and safety policies.

  • On Jan. 15, 2026, the Canadian Radio-television and Telecommunications Commission launched a public consultation to improve mobile network coverage reporting, accepting feedback until March 16.
  • Because federal coverage maps did not match residents' reports, four provinces conducted their own cellular gap assessments in recent years, and the CRTC said it seeks standardized data beyond carriers' predictive models.
  • CRTC data show roughly 15,000 kilometres, or 13.4 per cent, of major roads lack mobile service, and the agency is requesting feedback on technical recommendations from a FarrPoint report published in April, 2025.
  • The consultation is intended to help service providers, governments, public safety organizations, and Canadians better identify coverage gaps as the CRTC aims for 100 per cent of Canadian households connected by 2026, while Ottawa reports 99.5 per cent.
  • Observers say the delay follows the CRTC’s request for comments nine months after recommendations and three years after François-Philippe Champagne’s directive, while public-safety advocates warn dead zones risk tourists, drivers and evacuees.
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The Canadian Radio-television and Telecommunications Commission (CRTC) is launching a new consultation aimed at empowering cellular and Internet customers to improve the way cellular coverage data is collected and transmitted.

·Montreal, Canada
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CRTC launches study to help Canadians find information about cellphone coverage gaps

Canada’s telecommunications regulator is launching another consultation aimed at empowering cellphone and internet customers, with the aim of improving how information about mobile network coverage is reported.

·Canada
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The Hamilton Spectator broke the news in Hamilton, Canada on Thursday, January 15, 2026.
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