Consumer Groups Want Airlines to Pay for Baggage Fees 'Distress'
- Sixteen European consumer groups called on the European Union on 2025-05-22 to investigate seven low-cost airlines over baggage fees levied across the EU.
- The groups, from 12 EU nations, allege that airlines impose abusive and illegal fees on hand luggage that often breaches EU aviation regulations and a 2014 court ruling.
- The complaint highlights seven budget carriers—such as Wizz Air, Vueling, and Ryanair—for imposing charges reaching up to 280 euros on passengers whose baggage exceeds the varying size restrictions set by each airline, noting the absence of a unified EU standard.
- BEUC has criticized airlines for causing passenger confusion and distress during check-ins, while Ryanair and Norwegian maintain that their baggage policies align with European regulations and highlight that fees help manage safety and cabin space.
- If upheld, the investigation could sanction airlines for illegal charges but some industry voices warn that removing fees may reduce consumer choice and force all passengers to pay for unwanted services.
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EU consumers join Spain in slamming low-cost carriers for hand luggage fees
A group of consumer organisations have asked the European Commission to launch an inquiry into what they label as unfair baggage charges imposed by budget airlines such as Ryanair and easyJet, months after Spain fined five of them for this reason.
·Spain
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Total News Sources61
Leaning Left6Leaning Right6Center9Last UpdatedBias Distribution43% Center
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R 29%
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