Couple's airline credit stolen, used for stranger's luxury flight — and Air Canada blamed them

Ontarians Bill and Sandra Barlow were robbed of their travel credits worth thousands of dollars. Air Canada replied that it was their fault.

Couple's airline credit stolen, used for stranger's luxury flight — and Air Canada blamed them

A couple says Air Canada failed to protect them — then blamed them — after their return flight was mysteriously cancelled and the credit used to book a luxury flight to Tokyo for a complete stranger. Air Canada says their systems are safe, but a cybersecurity expert says the airline's response raises red flags.

Air Canada Accused After Fraudulent Use of Couple’s Travel Credit

Ontario couple loses $5,000 Air Canada credit to fraud; airline blames victims, sparking cybersecurity and trust concerns.

Couple's airline credit stolen, used for stranger's luxury flight and Air Canada blamed them #Canadian #CDNEcon #CDNNews

An Ontario couple says Air Canada failed to protect them and then blamed them after their flight was mysteriously cancelled and the credit used to buy a business class ticket to Tokyo — for someone they’d never met. Bill and Sandra Barlow spent more than a year saving for their dream trip to South and Central America, which was a 75th birthday celebration for Bill. The Milton, Ont., couple used travel points and cash — just over $5,000 in total …