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Council uses AI to process bus pass applications in Worcestershire

The system has processed nearly 2,500 applications in eight months and flagged hundreds of potential errors before staff review them.

Summary by Worcester News
A COUNCIL is using artificial intelligence to speed up bus pass applications and improve efficiency.

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AI helping speed up Worcestershire bus pass applications says council

Worcestershire County Council says the Bus Pass AI Agent has helped to process 2,500 applications.

·London, United Kingdom
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cotswoldjournal.co.ukcotswoldjournal.co.uk
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Council uses AI to process bus pass applications in Worcestershire

A COUNCIL is using artificial intelligence to speed up bus pass applications and improve efficiency.

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Worcester News broke the news in Worcester, United Kingdom on Sunday, September 20, 2026.
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