Consumer Centre Presents Annual Report 2025 in Mainz
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AI chatbots in customer service, subjugated contracts and intransparent prices. In 2025, so many complaints have been received by the consumer center RLP as never before.
MAINZ. The Rheinland-Pfalz Consumer Centre recorded a high level of complaints received for the past year. More than 5,000 written references to possible legal violations by companies were received, the consumer protectors informed. The previous year, according to their own figures, it was around 3,600. In total, the Consumer Centre registered around 25,500 complaints in 2025. A year earlier, it was somewhat [...]
The consumer centre takes stock: What complaints and violations have people employed in Rhineland-Palatinate in 2025? The annual report is intended to provide insights.
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