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Connected Products Under Attack: The CRA and NIS2 Duties Exposed by the French Refrigeration Case

A cyber attack that disabled refrigeration in roughly 700 French supermarkets has turned the European reporting duties on connected products from a paper exercise into a live test, and it exposes three separate layers of liability that sit with three different parties: the manufacturer of the device, the operator of the site, and the maintenance…

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A cyberattack that overheated refrigeration systems in over 700 stores revealed the vulnerability of many, often innocent, internet-connected devices. It also highlighted how France has fallen behind in implementing two key EU cybersecurity guidelines.

·Paris, France
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Regulations such as CRA and NIS2 are not a burden, because in this way cybersecurity problems, which can have physical and social effects very quickly, are to be prevented. A recent example, in which hackers accessed networked cooling systems and so defrosted goods for over 100 million euros in French supermarkets, shows why CRA and NIS2 are needed. Attacks on non-IT devices, i.e. the Internet of Things (IoT), should no longer surprise anyone. T…

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GamingTechLaw by Giulio Coraggio broke the news on Friday, October 16, 2026.
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