Colorado hits goal for answering 988 crisis line for first time since 2021

Colorado hits goal for answering 988 crisis line for first time since 2021

Colorado’s crisis hotline is coming close to or meeting its goal for answering calls in-state after lagging since 2021. Vibrant Emotional Health, which has a contract to administer the 988 Lifeline, set a goal that in-state call centers will answer 90% of calls. Nationwide back-up centers take calls when no one is available to respond locally, but their employees may not know what resources to direct a caller to in their area. Vibrant’s monthly …