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KFC and Taco Bell Restaurants Close Across Puerto Rico as They Seek New Franchise Partner
Yum! Brands said the closures follow quality-standard failures, and the companies are seeking a new franchise partner for the island.
On Monday, all KFC and Taco Bell restaurants in Puerto Rico temporarily closed after Yum ended its relationship with local franchisee Encanto Restaurants, officials announced.
Both chains posted brief statements accusing Encanto Restaurants of failing to meet quality standards, prompting the sudden closure across the island.
Overall, Encanto Restaurants operates 180 restaurants on the island and employs more than 3,000 people, also running Pizza Hut and IHOP locations in Puerto Rico.
KFC Puerto Rico and Taco Bell Puerto Rico announced they are working to find a new franchise partner, posting on Instagram, "We hope to be able to serve you again very soon."
Puerto Rico's first KFC opened in 1967, while Encanto Restaurants began operating Taco Bell in 1985; neither party has returned messages regarding the termination.