US EditionClipper Card Outage Across Bay Area Transit Agencies Has Been Resolved, Official Says
- On Tuesday morning, a Clipper card outage disrupted fare payment across Bay Area transit agencies, affecting BART, Muni, Caltrain, and others before being resolved by noon.
- The outage occurred amid fare increases taking effect July 1, including a 25-cent base fare hike for Caltrain and a ten-cent increase for Muni, with unclear links to the system issue.
- During the outage, BART fare gates remained mostly open allowing free rides, while agencies posted alerts and worked quickly to restore payment functions, with a software malfunction suspected as the cause.
- John Goodwin of the Metropolitan Transportation Commission noted that all operators using Clipper were impacted and mentioned a compensation formula based on average ridership hours is in place.
- Caltrain faces long-term financial challenges from changing ridership patterns and operating costs, prompting the fare increase and regional efforts to stabilize transit funding with a voter measure planned in 2026.
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Power outage interrupts BART service in central, east Contra Costa County
CONCORD — An electrical power outage on Wednesday caused BART to shut down service on the line that serves central and eastern Contra Costa County. Related Articles Clipper Card glitch results in free rides on fare hike day for many agencies BART improves in safety, cleanliness and satisfaction, yet ridership recovery remains slow VTA ditches San Jose BART extension tunnel contractor whose estimate…
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