US EditionClipper Card Outage Across Bay Area Transit Agencies Has Been Resolved, Official Says
BAY AREA, JUL 1 – The Clipper card outage caused free rides on multiple Bay Area transit systems during fare increases, affecting all 24 agencies using the payment system, officials said.
- On Tuesday morning, a Clipper card outage disrupted fare payment across Bay Area transit agencies, affecting BART, Muni, Caltrain, and others before being resolved by noon.
- The outage occurred amid fare increases taking effect July 1, including a 25-cent base fare hike for Caltrain and a ten-cent increase for Muni, with unclear links to the system issue.
- During the outage, BART fare gates remained mostly open allowing free rides, while agencies posted alerts and worked quickly to restore payment functions, with a software malfunction suspected as the cause.
- John Goodwin of the Metropolitan Transportation Commission noted that all operators using Clipper were impacted and mentioned a compensation formula based on average ridership hours is in place.
- Caltrain faces long-term financial challenges from changing ridership patterns and operating costs, prompting the fare increase and regional efforts to stabilize transit funding with a voter measure planned in 2026.
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