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Cineplex drip pricing case headed for appeal could serve as warning

Cineplex contests a $38.9 million penalty for drip pricing after hiding online booking fees, marking the largest fine in Canadian competition law, the Competition Bureau said.

  • Cineplex Inc. is challenging in court the Competition Tribunal’s decision from last September, which imposed a record $38.9-million penalty after finding the company misled moviegoers by not promptly revealing online booking fees of up to $1.50.
  • The Competition Bureau triggered the case in 2023 after regulatory changes to the Competition Act strengthened the classification and penalties for drip pricing as a deceptive marketing practice.
  • Cineplex maintains it was transparent about its fees, noting customers have the option to bypass these charges by buying tickets directly at theatre locations, and asserts that the tribunal made a mistake in its decision.
  • Vass Bednar stated the bureau is sending a message to the entire marketplace, and Jennifer Quaid described the ruling as 'a big win for the bureau.'
  • Experts note that the outcome could set a precedent for how drip pricing is treated in other industries where additional fees are introduced during the checkout process.
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18 Articles

Lean Left

The Competition Tribunal erred in finding that Cineplex had deceived the spectators by not immediately disclosing the online booking fee, pleaded on Wednesday a film giant's lawyer in the Federal Court of Appeal.

·Montreal, Canada
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Prince George CitizenPrince George Citizen
Reposted by
thealbertan.comthealbertan.com
Lean Left

·Prince George, Canada
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Winnipeg Free PressWinnipeg Free Press
+2 Reposted by 2 other sources
Center

Cineplex lawyer defends online booking fee disclosure at drip pricing appeal hearing

Breaking News, Sports, Manitoba, Canada

·Winnipeg, Canada
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The Toronto StarThe Toronto Star
+9 Reposted by 9 other sources
Lean Left

Cineplex drip pricing case headed for appeal could serve as warning

TORONTO - Cineplex Inc. is headed to court Wednesday to fight a decision — and record $38.9-million penalty — that experts say should serve as a warning for other companies.

·Toronto, Canada
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NiagaraFallsReview.ca broke the news in Niagara Falls, Canada on Tuesday, October 7, 2025.
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