ANAF Gives Taxpayers the Opportunity to Say What Doesn't Work at the Counter.

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ANAF introduces a system by which taxpayers can directly evaluate the services received at the institution's desks. By scanning a QR code, they will be able to complete an anonymous questionnaire in about two minutes and will be able to signal the problems encountered.

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Taxpayers will be able to evaluate their experience in relation to Fiscul by means of a QR-coded questionnaire displayed in tax units, announced, on Monday, the National Tax Administration Agency (ANAF). In this initiative, ANAF focuses on the direct experience of taxpayers in relation to the tax unit to which it addresses, to identify the issues that work [...] The post ANAF introduces a questionnaire through which taxpayers can evaluate the se…

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The National Tax Administration Agency (ANAF) introduces a new tool to assess the quality of services offered to taxpayers, through a questionnaire accessible by QR code displayed in tax units. ANAF submits that, through this initiative, it focuses on the direct experience of taxpayers in relation to the tax unit to which it addresses, in order to identify issues that [...]

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Change to ANAF: The Romanians will be able to evaluate the services received at the branch office. How the new system works The National Tax Administration Agency (ANAF) introduces a new tool to assess the quality of services offered to taxpayers, through a questionnaire accessible by QR code displayed in tax units. According to a communication from the institution, through this initiative, ANAF focuses on the direct experience of taxpayers in r…