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Caffè Nero apologizes and vows to bolster training after a racially charged case of mistaken identity
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Caffè Nero apologizes and vows to bolster training after a racially charged case of mistaken identity
Photo (cc) 2023 by Martin Lewison. The coffee shop chain that refused service to retired GBH News reporter Phillip Martin at one of its stores recently will bolster its “anti-discrimination and harassment training,” according to its chief operating officer. Caffè Nero COO Paul Morgan was quoted in an update published Wednesday afternoon by Boston.com. Reporter Abby Patkin writes that Martin met with company officials earlier this week for what h…
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