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Microsoft outage continues as planned fixes are not working as expected, company says

Microsoft said more than 430 million people use its 365 apps as engineers worked to restore services after reports from 74 countries.

  • On Friday, Microsoft 365 services including Outlook, Teams, SharePoint, and Copilot suffered widespread failures across Australia after a core process became overwhelmed.
  • Microsoft Corp. determined that the elevated load stemmed from a number of servers being unexpectedly unavailable, straining the remaining infrastructure rather than from increased traffic.
  • Queensland Health Services, supporting a 130,000 strong workforce, faced significant disruption, while Downdetector Australia recorded more than 4,400 reports of Outlook problems by 8:20am Friday.
  • ASIO Director-General Mike Burgess noted similarities to the 2024 CrowdStrike incident that crashed nearly 8.5 million computers, stating systems were affected "but not completely."
  • University of Melbourne Associate Professor Adel Toosi warned that reliance on major cloud providers creates systemic vulnerability, cautioning, "If all of them are failing, nothing can be done.
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Le Journal de MontrealLe Journal de Montreal
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Le Journal de QuebecLe Journal de Quebec
Right

Microsoft said Thursday that the measures taken to repair a global Outlook messaging breakdown were not working as planned.

·Montreal, Canada
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Center

Microsoft reported on Friday on "continuous progress" in restoring its services affected since the previous day by a global breakdown, with "improvements" in North America and "in much of Europe", as well as "encouraging" signs of recovery in Asia-Pacific. ...

·Brussels, Belgium
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Lean Right

Microsoft faces difficulties in restoring access to its software and ending an interruption that has paralysed some companies.

·Monterrey, Mexico
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Lean Right

Although Microsoft reported progress in recovering its infrastructure, it warned that some users might experience interruptions over the next 48 hours.

·Mexico
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USA Today broke the news in New York, United States on Thursday, November 12, 2026.
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