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Broadband ISP Virgin Media UK restrict Hub 4 router access over security fears

Summary by ispreview.co.uk
Some customers of fixed broadband provider Virgin Media (O2), such as those still using the operator’s older Hub 4 (Arris TG3492LG-VMB) router, have recently begun reporting to ISPreview that they’re no longer able to access the device’s web-based admin User Interface (UI) and are instead being faced with “Unable to Connect” messages. But the change is intentional. The ability to access and thus configure your home broadband router is a critical…
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ispreview.co.uk broke the news on Tuesday, November 10, 2026.
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