British Gas suspends force-fitting prepayment meters

Summary by Ground News

British Gas has suspended the force-fitting of prepayment meters, after a report said it imposed them on vulnerable customers. The Times reported a company employed by British Gas had broken into homes to fit the meters, despite signs children and disabled people were living there.

Published 2 months ago · London, United Kingdom

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BBC News

British Gas admits agents break into struggling customers' homes

Its boss expresses "horror" that agents entered customers' homes to fit prepayment meters.

2 months ago·United Kingdom

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The Guardian

British Gas halts use of warrants to force people on to prepayment meters

Move follows allegations that third-party agents ignored vulnerabilities of customers and broke in to install equipment

2 months ago·London, United Kingdom

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Reuters

British Gas halts forced prepayment meter installation after report

British Gas said it will temporarily stop using court orders that permit the forced installation of prepayment meters in people's homes after a report in The Times newspaper said the practise was being used against vulnerable people.

2 months ago·United Kingdom

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Daily Express

British Gas force-fitting meters during break-ins, claims report

Vulnerable customers with young and disabled children have been targeted, according to an investigation.

2 months ago·United Kingdom

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Daily Mirror

British Gas debt collectors break into vulnerable people’s homes to fit meters

Energy companies like British Gas obtain court warrants which give them the legal right to enter a property and fit the pre-payment meter if customers haven't paid their bills

2 months ago·London, United Kingdom

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