British Gas suspends force-fitting prepayment meters

British Gas to stop using warrants to force prepay meters on vulnerable people

British Gas will temporarily stop using powerful court warrants to 'break into' people's houses to install prepayment meters.

Ofgem orders energy firms to stop the forced installation of prepayment meters

An investigation by i found courts are rubber-stamping hundreds of warrants allowing firms' debt agents to forcibly enter homes to fit the meters in just minutes, with magistrates warning they have 'no choice' but to grant them

British Gas Suspends Force-Fitting of Prepayment Meters Following Report of Debt Collector Breaking In

British Gas is suspending the force-fitting of prepayment meters, the energy provider’s owner Centrica said on Wednesday after a report said its debt-collecting contractor broke into homes of  “vulnerable” customers. The UK’s energy regulator Ofgem also said on Thursday that it’s launching an “urgent investigation.” According to The Times of London, an undercover reporter witnessed agents from debt collecting company Arvato Financial Solutions b…

British Gas halts forced prepayment meter installation after report

British Gas said it will temporarily stop using court orders that permit the forced installation of prepayment meters in people's homes after a report in The Times newspaper said the practise was being used against vulnerable people.

British Gas suspends use of court warrants to 'force' people onto prepayment meters

BRITISH Gas has announced it will stop applying for court warrants to enter customers’ homes and fit prepayment meters following reports they had…

British Gas halts forced pre-payment policy over vulnerable people reports

LONDON, Feb 2 — British Gas said it will temporarily stop using court orders that permit the forced installation of pre-payment meters in people’s homes after a damning report in The Times newspaper said the practise was being used against vulnerable people. The court warrants obtained by British Gas can be used by a contractor to break into the homes of customers who have fallen behind on their bills to install pre-payment meters, meaning they …