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Brillio named a Rising Star in European report

ISG cited Brillio’s AI-first ServiceNow work and PULSE advisory model, which delivered more than £1 million in TCO reductions for major European clients.

  • On Monday, April 20, 2026, Brillio was named a Rising Star in the ISG Provider Lens ServiceNow Ecosystem Partners Quadrant Report Europe 2026 within the consulting and implementation services category.
  • ISG evaluated 40 companies for the study, with 37 qualifying for the consulting and implementation quadrant. Brillio earned recognition through deep BFSI domain leadership and co-developed agentic capabilities in the European ServiceNow ecosystem.
  • The company's PULSE framework delivers TCO reductions of over £1 million for major European clients by moving engagements to strategic advisory. An expanded portfolio now includes full-stack advisory, implementation, and managed services.
  • ISG lead analyst Ashwin Gaidhani said Brillio "delivers standout value" through BFSI regulatory expertise and financial crime workflows. Vivek Puri, Managing Director- CX & Enterprise Transformation at Brillio, called the recognition a validation of the team's focused execution.
  • European enterprises are pivoting to AI-governed, upgrade-safe operations as Brillio leverages 14 delivery locations and over 6,000 professionals globally. The company focuses on governed agentic workflows where compliance and innovation coexist.
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Brillio named a Rising Star in European report

Brillio’s AI-first delivery approach, BFSI domain leadership, and co-developed agentic capabilities were recognised.

·United Kingdom
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PR Newswire broke the news in United States on Monday, April 20, 2026.
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