UK Businesses Race to Embed AI Into Enterprise Workflows, EXL Study Finds

UK Businesses Race to Embed AI Into Enterprise Workflows, EXL Study Finds

Businesses in the UK are making significant changes in the ways they work as they increasingly embed AI throughout their workflows and to scale and maximise ROI, according to new research by EXL  a global data and AI company. An 86% majority of organisations have significantly changed their operating model to accommodate AI, with 39% having completely redesigned how they work. Over the next year, companies expect half (50%) of their processes wi…

The challenges and opportunities of generative AI [Q&A]

The promise of GenAI is undeniable, it offers transformative potential to streamline workflows, boost efficiencies, and deliver competitive advantage. Yet, for many organizations, the journey to implement AI is far from straightforward. Obstacles typically fall into three categories: strategic, technological, and operational. We spoke with Dorian Selz, CEO and co-founder of Squirro, to explore these obstacles in more detail, as well as looking a…

Agentic AI, Human Collaboration Are Enhancing CX

There’s a reason artificial intelligence is increasingly common — it simplifies processes, improves performance, creates growth opportunities, and drives results. Agentic AI is the next wave of technology innovation that’s sweeping across a variety of industries, including retail. From use as sales agents to personalized shopping assistants to automated checkout, agentic AI is redefining the […]

Boosting Contact Center Operations with Agentic AI - Concentrix

Need a boost? Find out how agentic AI can help create enhanced contact center operations while reducing costs for your organization.

Agentic AI is redefining enterprise workflows - SiliconANGLE

There’s a quiet revolution happening in how companies think about work, and it starts with artificial intelligence and the rise of agentic AI. These advanced digital agents aren’t just responding to prompts; they’re making decisions, collaborating with other systems and redefining what it means to be productive in the modern enterprise. That shift is forcing […] The post AI’s next chapter: Agentic AI forces enterprises to rethink work and workfo…