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Booking.com promised to refund me $655 for my hotel room - but now it won't!
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Booking.com promised to refund me $655 for my hotel room - but now it won't!
I reserved a hotel on Australia's Gold Coast through Booking.com for a family reunion, but they canceled my reservation because of an overbooking. Booking.com promised to refund the difference if I rebooked a pricier room, so I paid an extra $655. But after months of unanswered emails and failed phone calls, I still hadn't received the money. Booking.com's customer service has gone...
·McKenzie Bridge, United States
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