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Beyond shoplifting: How consumers and retailers pay for retail crimes

Retailers reported an 18% rise in shoplifting incidents and nearly $8 billion in refund and replacement costs, the National Retail Federation said.

Summary by WTVR
When most people think of retail theft, they picture someone slipping an item off a rack, sneaking lipstick into a backpack, or a stranger stealing a package from a front porch. But experts say the problem has grown into something far more complex. "Retailers and even supply chain organizations are talking about large increases in cargo and supply chain theft," said David Johnston, vice president of asset protection and retail operations for the…

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Beyond shoplifting: How consumers and retailers pay for retail crimes

When most people think of retail theft, they picture someone slipping an item off a rack, sneaking lipstick into a backpack, or a stranger stealing a package from a front porch. But experts say the problem has grown into something far more complex. "Retailers and even supply chain organizations are talking about large increases in cargo and supply chain theft," said David Johnston, vice president of asset protection and retail operations for the…

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KBZK broke the news on Tuesday, May 12, 2026.
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