‘Big Four’ Mobile Firms Outperformed by Smaller Rivals in Annual Survey

‘Big four’ mobile firms outperformed by smaller rivals in annual survey

Three, O2 and Lycamobile were the lowest performing networks in the survey of more than 5,000 mobile users by Which?

Which? Awards the Best and Worst UK Mobile Networks for 2026

Consumer magazine Which? has published the results from their latest UK mobile network satisfaction survey, which questioned 5,137 adult customers in January 2026 about their chosen UK mobile phone operator (mix of Which? Connect panel and members of the public). Overall, Talkmobile topped the table with a customer satisfaction score of 83%, while Three UK placed last on just 65%. The survey itself typically questioned respondents about their ex…

Best mobile phone networks for money and customer service revealed by Which?

Which? said their research shows some customers can save hundreds of pounds by switching to smaller providers The UK’s biggest mobile providers have been beaten by smaller rivals in an annual Which? survey. The Big Four networks – EE, O2, Three and Vodafone – were outperformed by many lesser-known networks in key areas such as value for money and customer service. Three, O2 and Lycamobile were the lowest performing overall, with customer scores …