Banks ban AI from accounts over fears of rogue agents

Banks Updating Terms To Restrict AI Access

Several major banks (American Express, Bank of America, Citi, JPMorgan Chase) have updated their terms of service to prevent account holders from letting account holders letting AI agents access their accounts. The restrictions have been added over safety concerns regarding AI agents making unauthorized changes to the account independent of account holder instructions as first reported by Axios. For example American Express has added the followi…

Banks Draw Lines Around Customers’ AI Agents

Banks are beginning to consider how much access artificial intelligence (AI) agents should have to customers’ online banking accounts.

Banks ban AI from accounts over fears of rogue agents

Britain's biggest banks have banned AI agents from accessing customer accounts over fears that personal finance bots will go rogue. HSBC, Nationwide, NatWest, Barclays and Lloyds have all moved to block AI agents, including in some cases specific bans on making transactions on a customer's behalf…