Banks Are Moving to a Dual Workforce Model, nCino’s Inaugural AI in Banking Benchmark Shows

Banks Are Moving to a Dual Workforce Model, nCino’s Inaugural AI in Banking Benchmark Shows

Nearly 9 in 10 senior banking executives say AI Agents are the future, but only 1 in 5 are currently tying it to revenue

Banks prepare for AI-human workforce as adoption accelerates: nCino survey

Most bankers expect artificial intelligence (AI) agents to become part of the workforce within the next five years, according to the “AI in Banking Benchmark” report released by NASDAQ-listed nCino, a platform for agentic AI banking. The survey, conducted among 150 senior banking technology and business decision-makers in the United States in March-April 2026, found that 89 percent of respondents foresee a future in which AI agents and humans wo…