Published 9 hours ago • loading... • Updated 49 minutes ago
Microsoft outage continues as planned fixes are not working as expected, company says
Microsoft said 450 million paid commercial seats were affected as engineers rerouted traffic and patched systems to restore email and collaboration tools.
On Thursday, November 12, 2026, a global Microsoft 365 outage disrupted Outlook, Teams, and Copilot across 74 countries, with monitoring service Downdetector recording more than 130,000 reports of service disruptions.
Microsoft engineers attributed the disruption to unexpectedly unavailable servers creating 'elevated load' on infrastructure rather than malicious activity, though initial fixes were 'not taking as expected' during recovery attempts.
Government agencies in Australia, Singapore, and Japan reported service interruptions, while airlines IndiGo and Air India rerouted communications to maintain customer support; Alberta Courts and the Philippines Supreme Court faced processing delays.
Australian Home Affairs Minister Tony Burke confirmed Friday the government activated a priority-restoration agreement with Microsoft, as the company reported 'early stabilization' and capacity improvements across affected regions.
Microsoft announced Friday afternoon that it observes queues at emails waiting to be delivered that "close to normal levels after a massive interruption that has affected millions of people around the world," CNN reports.