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Australia’s TPG Telecom flags cyber incident in its iiNet system

Hackers accessed email addresses, phone numbers, and modem passwords of nearly 280,000 iiNet customers after stealing employee credentials, prompting urgent cybersecurity response.

  • Nearly 280,000 iiNet customers' personal data was compromised in a cyberattack, which included email addresses and phone numbers.
  • The breach was discovered on August 16, and iiNet is working with federal cybersecurity agencies as part of their response efforts.
  • The hackers accessed iiNet's order management system, affecting about 10,000 usernames and 1,700 modem passwords, according to iiNet's investigation.
  • TPG Telecom's CEO Inaki Berroeta apologized to affected customers and stated that no financial information was compromised.
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iTnews broke the news in on Monday, August 18, 2025.
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