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Apple says it will replace iPhone Duo units showing screen problems
Apple says a small number of units are affected and directs customers to AppleCare for replacements, while out-of-warranty inner-screen repairs cost $999.
- On Monday, Apple acknowledged display issues affecting some iPhone Duo units, saying it is "aware of an issue impacting the inner display on a small number of iPhone Duo units." The company will replace affected devices through AppleCare.
- Apple started shipping the iPhone Duo last week, with initial orders selling out in minutes globally. Over the weekend, social media posts revealed cracks and lines in the inner display along the central hinge.
- A repair firm used CT scans to simulate the iPhone Duo hinge, finding damage clustered near a central support bar. The bar might fail to move during folding, "creating a small stress hotspot near the reported break location," the company said.
- Francisco Jeronimo, a vice president at market research firm IDC, called the replacement offer the "right first step." He noted that Samsung's experience with the original Galaxy Fold in 2019 showed transparent responses can contain category damage.
- Apple has not commented on the specific cause of the display issues. However, a repair firm concluded the iPhone Duo is the most repairable foldable phone it has tested, positioning the device favorably despite current challenges.
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143 Articles
iPhone Duo Screen Cracks Reported Days After Launch; Apple Offers Free Replacements
Apple's first foldable smartphone, the iPhone Duo, has barely been on sale for a week, but some buyers are already dealing with a problem they would not have expected from a brand new phone. Several users have reported cracks and lines
·India
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Did your iPhone Duo go bad? Apple recognized flaws on the folding screen and recommends contacting AppleCare to request a replacement.
·Mexico
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Apple admits some iPhone Duo displays are breaking, offers fix for affected users
Apple has acknowledged inner-display failures affecting a small number of iPhone Duo units. Its replacement offer seeks to address concerns following the foldable phone's high-demand launch.
·Noida, India
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The problems emerged just a few days after the phones were first delivered.
·Helsinki, Finland
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Total News Sources143
Leaning Left14Leaning Right17Center29Last UpdatedBias Distribution49% Center
Bias Distribution
- 49% of the sources are Center
49% Center
L 23%
C 49%
R 28%
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