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Apple will reportedly run diagnostics on returned iPhones without opening the packaging

Apple’s new scanning process lets stores verify sealed iPhone returns and curb scams, while keeping intact devices eligible for resale.

Summary by Engadget
Apple soon won't need to physically access iPhones like the new Duo before updating them or checking returns.

9 Articles

PC MagPC Mag
Lean Left

Apple Reportedly Has a New Tool to Detect Scammy iPhone Returns

The new scanning tool allows employees to confirm the authenticity of returned iPhones and accessories without breaking the seal, Bloomberg reports.

·New York, United States
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EngadgetEngadget
Lean Left

Apple will reportedly run diagnostics on returned iPhones without opening the packaging

Apple soon won't need to physically access iPhones like the new Duo before updating them or checking returns.

·Fishers, United States
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La RazónLa Razón
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Apple Starts Using in Their Stores a Machine that Inspects an iPhone without Opening the Box to Stop Fraud in Returns, According to Bloomberg

Apple is already using a new version of Presto to examine the returned iPhones without breaking the seal of their boxes

·Madrid, Spain
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India TodayIndia Today
Lean Right

Apple rolls out new anti-theft scanner to stop sealed iPhone return fraud in retail stores

Apple is deploying Presto-powered scanners to inspect returned iPhones inside sealed boxes. The system targets refund fraud while preserving unopened stock for resale.

·Noida, India
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MacDailyNewsMacDailyNews

Apple rolls out in-box scanner to curb return fraud, reshuffles hardware leadership

Apple has begun deploying a new diagnostic tool across its retail stores that lets employees verify an iPhone remains intact inside…

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Génération-NTGénération-NT

No More Empty iPhone Boxes: Apple's New Parade Against Fraudsters

To combat the return of empty or stolen iPhone boxes, Apple deploys a special device to its stores. This tool, inspired by Presto technology, allows to diagnose a phone through its sealed packaging, thus simplifying the detection of scams and inventory management for returned products.

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unsafe.sh broke the news on Monday, October 26, 2026.
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