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Andrea's Electricity Supplier Refuses to Recalculate His Closing Bill: It's Illegal

Summary by RTL Info
Image d'illustration - Bernd Heinzelmann / moquai86 - stock.adobe.com Andrea, of Liège, denounced his situation via our orange button Alert us. His electricity supplier charged him a very large increase in his electricity consumption on the closing invoice. He contested the increase with his supplier but he refused to recalculate his consumption. Problem: he is normally obliged to do so in Wallonia.Any customer has the right to contest the index…
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Image d'illustration - Bernd Heinzelmann / moquai86 - stock.adobe.com Andrea, of Liège, denounced his situation via our orange button Alert us. His electricity supplier charged him a very large increase in his electricity consumption on the closing invoice. He contested the increase with his supplier but he refused to recalculate his consumption. Problem: he is normally obliged to do so in Wallonia.Any customer has the right to contest the index…

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RTL Info broke the news on Wednesday, August 19, 2026.
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