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Anac Approves New Rules for Flight Delays and Cancellations

Summary by EBC
The National Civil Aviation Agency (Anac) has approved changes in the rules of air transport of passengers that extend the obligations of airlines to inform customers about delays, cancellations and interruptions of flights. The changes come into force 30 days after the publication of the resolution in the Official Journal of the Union. Among the main news, companies should inform, at the time of purchase of the ticket, that the air operation ca…

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The National Civil Aviation Agency (Anac) approved on Tuesday changes in the rules on passenger rights to make it clear that the airline does not respond for damages to customers in delays resulting from accident or force majeure. These are cases such as closure of the airport due to weather conditions, for example. However, they continue to have to provide material assistance to users, such as food and accommodation, depending on the size of th…

·Rio de Janeiro, Brazil
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·São Paulo, Brazil
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Anac imposes more stringent requirements for the care of consumers in cases of problems; see how the change affects their next embarkation

Anac approves rules that require airlines to report delays by digital channels and to reimburse food, transport and accommodation expenses in up to seven days. Passenger needs to keep proofs.

Passengers of air transport count on new rules for situations of delays and cancellations of trips in Brazil. National Agency of Civil Aviation (Anac) approved, in deliberative meeting this Tuesday...

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UOL broke the news in São Paulo, Brazil on Tuesday, September 22, 2026.
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