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American Airlines Crushed A Family’s Stroller — Promised To Pay, Then Rejects Claim As ‘Normal Wear And Tear’
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American Airlines Crushed A Family’s Stroller — Promised To Pay, Then Rejects Claim As ‘Normal Wear And Tear’
American Airlines crushed a family’s stroller in a jetbridge lift, promised to pay for the damage, and then turned around and called it “normal wear and tear.” Here’s what really happened, and the exact steps you should take to fight back — from escalating your claim to DOT complaints and small claims court. Continue reading American Airlines Crushed A Family’s Stroller — Promised To Pay, Then Rejects Claim As ‘Normal Wear And Tear’...
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