Microsoft Outage Hits West Midlands Fire, Police, Hospitals and Councils

Microsoft outage hits West Midlands fire, police, hospitals and councils

Microsoft said services are “being gradually restored”.

Microsoft system outage – impact on services | South Central Ambulance Service

Updated 13 November 16:00 Like many other NHS organisations, we have been affected by Microsoft’s global technical problems. There has been no impact on our core 999 and 111 telephone systems or our ability to dispatch ambulances. As of 16:00, 13 November 2026: Access to email systems is largely restored and temporary measures for alternative communication are being stepped down. No more updates on the issue are planned.

Ambulance services ‘continuing as normal’ across West Midlands as Microsoft outage continues

“Our operational services are continuing as normal and we remain focused on responding to patients who need us. ”