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AI Helped British Airways Reach Its Best On-Time Performance
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AI Helped British Airways Reach Its Best On-Time Performance
British Airways spent years struggling with delays and cancellations at its Heathrow hub, and the airline now says artificial intelligence is why that has changed. CEO Sean Doyle called the technology “game-changing” for cutting flight delays, telling the Financial Times that 86% of BA’s flights from Heathrow departed on time in the first quarter of 2025, the airline’s best performance on record, up from 46% in 2008. The airline hit 90% or bette…
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