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AI-driven platforms reshape APAC contact centre landscape for 2025

CrayonIQ’s new guide ranks 17 AI-powered contact centre platforms, highlighting hyperscalers' growing impact on APAC CX strategies for 2025.

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itbrief.in

+5 Reposted by 5 other sources

AI-driven platforms reshape APAC contact centre landscape for 2025

CrayonIQ’s new guide ranks 17 AI-powered contact centre platforms, highlighting hyperscalers' growing impact on APAC CX strategies for 2025.

23 hours ago

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prwire.com.au

CrayonIQ Unveils Landmark APAC Buyer’s Guide: AI-Powered Contact Centre Platforms Ranked and Ready for the Future

Sydney, 10 September 2025 - CrayonIQ today announced the release of the APAC Contact Centre CX Platforms With AI Buyer's Guide, the first independent regional analysis ranking 17 major vendors and reframing how organisations across Asia Pacific evaluate platforms in the era of AI. The guide highlights five 'Enterprise Transformers' - Verint, Genesys, NICE, AWS and Cisco - as vendors leading the market with advanced AI-powered CX capabilities tha…

24 hours ago

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