AI agents are flooding public services with new requests

AI agents are flooding public services with new requests

“The vast majority of cases we find are people who are entitled to claim for something, claiming for that thing,” the researcher told TechCrunch.

AI agents flood government services with longer, more frequent filings

A new study documents 84 cases of "agentic flooding," where AI tools have driven longer and more frequent filings at government agencies worldwide.

Study finds 84 cases of AI-driven flooding at government agencies worldwide

A study documenting 84 cases of “agentic flooding” across 11 jurisdictions connects the surge to cheap AI-generated text. 87% of the surges trace to one capability Complaints to the UK’s housing ombudsman more than doubled after the arrival of ChatGPT, going from 2,600 in 2022 to just over 7,000 in...

Artificial Intelligence is making it easier to file complaints – citizens around the world are flooding government agencies with requests

Artificial intelligence tools have made it easier to fill out forms and file complaints, and now government agencies around the world are seeing a surge in complaints. In the UK, complaints to the housing ombudsman have doubled since the launch of ChatGPT. The number of complaints recorded by the U.S. Consumer Financial Protection Bureau increased […]