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After 25 Years of Growth, AI Is Gutting Jobs in India’s IT Outsourcing Industry
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After 25 Years of Growth, AI Is Gutting Jobs in India’s IT Outsourcing Industry
More than 6 million people. Nearly $300 billion in annual revenue. Over 7% of India's GDP. That is what India's outsourcing industry built over 25 years, by putting an educated, English-speaking workforce to work doing tech tasks for Western companies at lower costs.Now, according to a new report in the New York Times, AI is threatening to do to India what its outsourcing model did to the rest of the world.Tata Consultancy Services has cut its h…
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