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After 15 Years, Two Locations, and Several Hundred Volunteers, Laurie Yost Has Built the Pet Care Business Most Owners Try and Fail to Build
Laurie Yost's Playful Pups Retreat has operated for fifteen years, expanded to two Pennsylvania locations, and established a nonprofit rescue with several hundred volunteers.
The retreat personalizes every dog's activities, room, and food to match their home environment, helping each dog thrive during their stay.
Yost observed nervous dogs hiding during their stay and sought real solutions to improve their well-being.
Yost regrets not hiring a business coach earlier and delaying hiring a general manager, which allowed her to focus on business growth and client experience.