A man surnamed Wan in Nanchang, Jiangxi Province, accidentally clicked on an insurance advertisement while browsing short videos, and was subsequently charged more than 72,400 yuan in insurance premiums over the past three years. When he tried to seek redress, he was met with excuses and refusal.
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A man in Nanchang, Jiangxi Province, accidentally clicked on an ad while browsing short videos and was subsequently charged a total of 72,000 yuan by Waterdrop Insurance over nearly three years. He was refused access to the policy and audio recordings, and was only allowed a refund of 7,000 yuan. A lawyer stated that without a signature, consent cannot be proven, and a full refund should be issued.
A man surnamed Wan in Nanchang, Jiangxi Province, accidentally clicked on an insurance advertisement while browsing short videos, and was subsequently charged more than 72,400 yuan in insurance premiums over the past three years. When he tried to seek redress, he was met with excuses and refusal.