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82% of Governments Surveyed Use AI Agents

Summary by GL Solutions
82% of Governments Surveyed Use AI Agents Research by IDC, released March 26, reveals that 82% of surveyed U.S. federal, state and local government organizations use AI agents. According to Route Fifty on March 31, 60% of those government leaders see themselves as ahead of the private sector in adopting agentic AI. Examples of AI use include Agent Kyle, developed by the city of Kyle, Texas, to help manage customer service calls; in addition the …
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GL Solutions broke the news on Tuesday, April 7, 2026.
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