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Microsoft outage continues as planned fixes are not working as expected, company says

Microsoft said 450 million paid commercial seats were affected as engineers worked to restore service and ruled out malicious activity.

  • A major Microsoft 365 outage disrupted Outlook, Teams, and Copilot starting Thursday, November 12, persisting into Friday and affecting tens of thousands of users across more than 70 countries, impacting businesses, government agencies, and emergency services worldwide.
  • Microsoft executive vice-president Charles Lamanna ruled out cyberattacks, attributing the outage to 'elevated load' after numerous servers became 'unexpectedly unavailable,' straining remaining infrastructure and forcing the company to reroute traffic and restart affected systems.
  • Outage tracker Downdetector recorded more than 130,000 reports of Outlook difficulties at peak, while police forces, GP surgeries, and airlines including IndiGo and Air India reported disruptions to email services and activated alternative communication channels.
  • Early Friday, Microsoft reported 'marginal success' in recovery efforts after working 'aggressively' to address service degradation; the company continues implementing traffic optimization measures but has not provided a definitive timeline for full service restoration.
  • The incident exposes vulnerabilities in centralized digital infrastructure, with experts noting 'knock-on effects' when major providers fail; governments have activated contingency plans while Microsoft continues monitoring progress to restore affected regions to full capacity.
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Right

When Microsoft strikes the servers, everything suddenly stops in many offices: no emails in Outlook, no video conferencing in teams, no access to AI assistant Copilot. The recent major global disruption at Microsoft 365 raises once again fundamental questions about the stability of the large US cloud platforms and digital dependency.

·Vienna, Austria
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A global breakdown has affected several Microsoft services, including Outlook and Teams, since Friday 13 November, disrupting businesses and administrations. Although progress has been noted, especially in Europe, the...

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A malfunction in Microsoft hinders people and companies worldwide. The company's servers are overwhelmed after a mistake. Millions of people become aware of their dependence.

·Munich, Germany
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Lean Left

Microsoft said Thursday that the measures taken to repair a global Outlook messaging breakdown were not working as planned.

·Montreal, Canada
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USA Today broke the news in New York, United States on Thursday, November 12, 2026.
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