Google Cloud Services Face Outage in London, Revolut Services Down Too
Google said 28 services were affected as engineers investigated elevated errors and network failures, while Revolut said customer money and data were safe.
- On Tuesday, Google Cloud confirmed a major outage in Europe affecting Western Europe, with multiple services including BigQuery Data TransferService, Cloud Run, and Google Kubernetes Engine experiencing elevated errors and network failures.
- The disruption stems from an issue within a local availability zone in London designed to protect against hardware failures, creating cascading effects for non-high-availability services and causing DNS connectivity problems.
- DownDetector reports widespread impacts for major customers including Lloyds Bank, HSBC, DPD, and Screwfix, while digital bank Revolut confirmed that customer money and data remain safe despite the disruption.
- Frustrated users vented on Twitter and Reddit, with one describing the "Major GCP incident affecting Europe regions" as a difficult start to the day, while Techies warned of cascading supplier impacts.
- This incident mirrors similar disruptions at Amazon Web Services and Cloudflare in recent years, illustrating centralized infrastructure risks; heavy reliance on few tech firms means a single outage disrupts vast internet swathes.
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In recent years, European regulators have been increasingly concerned about the dependence of the financial sector on external technology providers
Power outage hits Google Cloud services, disrupting UK banks
Google said in a service health update that most services had returned to normal by 1210 GMT, six hours after the incident began. "We are seeing the recovery of services for most workloads in europe-west2," the US tech giant said, referring to its London data centre. Google said its cloud services suffered an outage "due to a power event", in an incident that began at 0608 GMT. Services for the digital bank Revolut, including withdrawals from AT…
Suddenly no access to the account: A cloud failure at Google poses problems for bank customers in Europe. The extent of the disruption is not yet known.
The power outages at a Google Cloud data centre near London today caused extensive disturbances in a number of digital and banking services in Britain.
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