$3,000 for hail damage? How you can protect yourself from the new rental car scam

$3,000 for hail damage? How you can protect yourself from the new rental car scam

Car rental companies are quietly charging unsuspecting customers thousands of dollars in so-called damage fees — often weeks after the car has been returned. These charges are frequently unsupported, barely documented, and nearly impossible to dispute unless you know exactly how the system works.In one case, a customer returned a rental car in Denver — no issues, no incident, nothing unusual. Then came a $3,000 bill in the mail. The reason? Alle…