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LG Denies Smart TVs Secretly Record Ambient Conversations

Ethan Miller/Getty Images/Getty

Ethan Miller/Getty Images/Getty

What Happened

Gamers Nexus, with Level1Techs and independent researchers, published an investigation alleging LG smart TVs record ambient audio, transcribe conversations, scan local networks for nearby devices, and store or transmit data even in standby. LG denied ambient‑recording claims—saying voice features must be activated—while confirming network scanning; findings remain contested.

What Happened

Gamers Nexus, with Level1Techs and independent researchers, published an investigation alleging LG smart TVs record ambient audio, transcribe conversations, scan local networks for nearby devices, and store or transmit data even in standby. LG denied ambient‑recording claims—saying voice features must be activated—while confirming network scanning; findings remain contested.

Where Sources Agree

  • arrows_inputNetwork Scanning Confirmed: Some outlets verify that LG smart TVs scan local networks to identify nearby devices such as smartphones and smartwatches, a capability LG describes as a standard function for supporting features like screen casting, according to company statements and technical investigations.
  • arrows_inputSmart TV Data Collection: Several outlets confirm LG smart TVs utilize Automatic Content Recognition to track viewing habits for targeted advertising and scan local networks for device connectivity, while the company denies allegations that its microphones record ambient conversations, according to LG’s official statements.

Where Sources Disagree

  • arrows_outputLG Smart TV Privacy Allegations: Security researchers allege LG smart TVs covertly record ambient conversations in standby mode and map home networks, even when offline. Conversely, LG denies these claims, asserting that voice features are strictly opt-in and process data locally, while describing network scanning as a standard connectivity function.
  • arrows_outputLG Smart TV Data Practices: Independent researchers allege that LG smart TVs record ambient audio and scan home networks even while in standby mode. However, LG maintains that its voice features are optional, asserting that the company does not record or transmit ambient conversations and that its devices only process data when users explicitly activate them.

Timeline

September 10, 2026

LG publicly denies allegations: On update reports dated September 10, 2026, LG denied the claims, saying the allegations are not true, asserting voice data is processed locally only when the remote voice button is held or when a user enables Far‑Field wake‑word detection, and pointing users to the Live Plus setting to opt out of ACR.

September 8, 2026

Researchers recommend disconnecting: Researchers and reporting advised privacy‑conscious users to disconnect LG smart TVs from Wi‑Fi/Ethernet or disable Live Plus and instead use an external streaming device, noting there is no hardware switch to fully disable the microphone and recommending offline firmware updates via USB.

September 7, 2026

Scope and potential reach: LG states it has roughly 49 million webOS TVs in the U.S. and about 216 million globally, while LG Ad Solutions materials and the investigation cite up to 363 million "addressable secondary devices," indicating a potentially vast exposure of household data for advertising purposes.

Perspectives and Debates

Summaries by Ground AI

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